JOB DESCRIPTION - ? Web viewTo work effectively and collaboratively with relevant statutory

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JOB DESCRIPTIONJob Title:Dementia Connections Co-ordinatorHours:37 per weekFixed term contract until 31st March 2017Postholder reports toOperations ManagerPosts reporting toDementia Connections VolunteersPostholder:Dementia Connections is a time limited service providing encouragement and low level support for a person with dementia , encouraging them to pursue activities of their choice and to engage in new ones within the community. Duties and key responsibilities: To receive and acknowledge referrals to the service To make initial contact with clients following referral and prior to assessment To visit clients in their own home To write to the client, health and social care professionals and other voluntary agencies confirming the start of intervention within given timescales To communicate with those clients on the waiting list on a weekly basis To accompany clients who have yet to be matched with a volunteer to help them pursue their preferred activities To provide information or signpost to other local support services as appropriate To work effectively and collaboratively with relevant statutory and voluntary agencies as appropriate To assist in the recruitment, induction, training and supervision of volunteers To record and maintain client database and statistics as required and provide reports as necessary To assist in the monitoring of the service, including service user satisfaction, and contribute to its evaluation To gather the views and opinions of people with dementia and carers to understand whether needs are being met and to inform any developments of this service To develop and maintain and up to date resource library to include information sheets, publications, videos, DVDs etc To comply with the data protection regulations, ensuring that information on clients remains confidential. To be responsible for personal learning and development, and to support the learning and development of others and the whole organisation. To work collaboratively with fundraising and media and campaigns teams, sharing responsibility for the achievement of jointly agreed objectives, as appropriate. To work in a manner that facilitates inclusion, particularly of people with dementia To carry out any other duties consistent with the responsibilities of this post as requested from time to time by the Team LeaderAll staff, directors and volunteers are required to work within Age UK Essex policies and procedures, ensuring they are carried out in relation to their job and responsibilitiesThe post may involve occasional evening or weekend work for which time off in lieu will be givenPERSON SPECIFICATION DEMENTIA CONNECTIONS CO-ORDINATORAll of the following requirements are essential, unless marked with a * when they are desirable, and will be assessed from a combination of information provided from the application form, interview process and references:Skills and experienceApplicationInterviewPersonal or work experience in a care environment An understanding of dementia An understanding of the needs of people with dementia and their carers Good time management skills Good listening skillsExperience of leading a teamExperience of managing & motivating volunteers Knowledge of relevant legislation including the Health & Safety Act and Mental Capacity ActKnowledge of the Essex, Thurrock & Southend Dementia Strategy Experience of working with statutory and voluntary agencies An understanding of the need for client confidentiality Basic IT skills including Word and Excel Experience of managing the learning and development of others An understanding of collaborative working * Personal attributes / qualitiesApplicationInterviewHold a full clean driving licence acceptable in the UK Able to travel within the service area having access to your own vehicle Able to work flexible hours Able to work occasionally in the evenings and at weekends Empathy Non judgemental communication Able to act as a representative of the organisation externally of


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